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Cityflag was born out of the necessity to solve a problem that was personal; we wanted to improve the experience of communicating with local governments and increasing civic participation.

Now our vision has expanded and our mission has evolved; From improving communication between people and government to improving the quality of life in communities through the use of  technology.

Welcome to our
new journey

Naming & New Branding Publication

Cityflag was born out of the necessity to solve a problem that was personal; we wanted to improve the experience of communicating with local governments and increasing civic participation. We are a social impact company and mission-driven organization committed to giving people access to their community leaders throughout the world.

After working with our first client, we realized that our customer-centric approach to product and service design could offer value to cities at multiple levels. Our mobile app was designed to increase civic participation by providing a unique user experience. We also designed and developed a CRM dashboard that provided city governments with an improved work order management process, enabling cities to quickly and efficiently manage service requests. The CRM dashboard also provided the ability to easily gather and analyze large sets of data to measure operational performance and provide actionable insights. 
In the past three years, our company has grown from an abstract idea to a company with over 10 employees, multiple products, and several clients around the world.

Today, we are working with cities of all sizes, DOTs, airports and other asset management organizations. We have connected more than 100,000 people to their government and helped city administrations resolve more than 150,000 service requests, but most importantly, we’ve contributed to strengthening the communities of our partners and clients. 
After achieving rapid growth and learning more about our clients, users, and partners, our vision has expanded. Our mission has evolved from improving communication between people and government to improving the quality of life in communities through the use of technology. 

Enter IRYS 
Our name began as a playful descriptive game of words: the user places a flag on the issues they see in their city. These days we do so much more than that, and our name stands for more than its functional and descriptive wording.
With the vision, attributes, and passions that already existed from the previous brand, we needed to permeate the new as;
Building smarter communities Efficient communication Fixing real issues Positive impact in people lives Making cities more responsive and resilient Good design and innovation

The era where cooperation nurtures community building
We are living in the era of environmental, social, and cultural commitment of responsible citizens, focused on a common good: To improve communities. With that in mind, we began with a product that connected citizens with the management of the public service delivery process: Cityflag. However, we are now serving all communities, from cities or transit hubs to military bases! With the goal of improving their quality of life. 
If we all form a society in which we are no longer passive, where we love to co-create, collaborate, and be relevant to a common good, our new brand should be part of a collective vocabulary and be part of that society we strive for. We personified the service and now we call ourselves: Iris. The Iris is the circular part of the eye that regulates the amount of light that enters your eye or provides the color to our eyes, but it can also be the name of your neighbor. By changing the “I” for a “Y” which does not change the meaning phonetically, we’ve shaped a name and brand that is forward-thinking focused on community building: IRYS®, shaping the next community.

The evolution of a social brand for cities to a brand of co-creation and collaboration of, and for, communities.
As our product has evolved to meet the changing needs of our customers, our brand has also evolved. Irys® now has a new brand identity, visual universe, and design system.
Through our attributes:
Proactive/FlexibleSimpleInnovativeTangibleAgileHuman-Centered Design

Kinetic Highlighting
The main concept behind the personality of our brand is inspired by signaling (wayfinding that exists in any city/community), where the user highlights the problem to be solved, facilitating the leaders and decision-makers to easily identify issues. HIGHLIGHT THE REAL PROBLEM. Mark the X when you see something wrong. Make it more visible. Highlight it. "Hashtag it" and talk to us from the action and invite us to be part of the solution from a digital ecosystem> the button.

Our Software

We aim to bridge the gap between city governments and their people

311

Discover

The one-stop shop for all government information and non-emergency services, and it is designed by placing the citizen in the center of the user experience design, a smart people-centric approach.

Connect

Discover

Places emphasis on achieving a cycle of participation that in addition to providing a means of communication with the city government, it also has a fun and entertaining layer that builds community.

FixThis

Strategize

A rental property management mobile App provides a solution offering the ability to share maintenance and other issues between tenants and property managers that will lead to rapid issue resolution and fewer misunderstanding.

Dashboard

Empower

Our CRM (Citizen Relationship Management) dashboard is designed to provide the government with economic savings, greater efficiency in public management through the automation of processes, the elimination of paper and the IT integration of different public services.

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– John Smith

As seen as in:

San Francisco State University logoSan Francisco State University logoSan Francisco State University logoSan Francisco State University logo

We are living in the era of environmental, social, and cultural commitment of responsible citizens, all focused on a common goal: to improve communities and enhance quality of life. This includes all communities, from cities, to transit hubs, and even military bases! Therefore, we believe it’s time to evolve from a social brand focused on improving cities to a brand of co-creation and collaboration.

The evolution of a social brand for cities to a brand of co-creation and collaboration for communities.

The era where collaboration nurtures

community

building

To reflect the evolution of our company’s mission, we’ve decided to reshape our name and brand. Our new name, Irys™, represents our mission to create technological solutions that are dynamic, forward-thinking, and focused on community building.

Building Collaborative
Communities™

Go to Cityflag website.

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© 2020 IRYS. All Rights Reserved.

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